Position: Salary: Ref: Job Type: Published On: Start Date: Contact Name: Client:
Workshop Engineer Peterborough, Eastern England GBP21000 - GBP24000 per annum + Depending on experience BD585_1557583458 Permanent 11/05/2019 ASAP Ben Day FMCV Limited

Our client is a leading coffee brand, and they are seeking a Workshop Engineer to join their expanding operations in the Borehamwood area of Hertfordshire.

The technical workshop, warehouse and route operations provide integral support to this high-performance company. They focus on providing a premium coffee experience to a wide range of clients throughout the UK and particularly in London. The workshop runs in a relaxed manner, focusing primarily on pre-delivery inspection and installations at premium client sites.

Full training on bean-to-cup and traditional coffee machines will be provided for the engineer.

Job specification:

An energetic, enthusiastic and flexible technical specialist, the Workshop Engineer provides the Technical Manager with comprehensive support in the Borehamwood workshop/ offices and on the road. The position is Workshop/ office based in Borehamwood with days out on the road as and when required, installing or performing maintenance on a range of coffee machines. This position requires a strong focus on maintaining standards of excellence, including Customer Service, reliability as a team player and a drive to work independently. The Workshop Engineer will act as a brand ambassador, always promoting the company in the best light possible.

Responsibilities:

  • Supporting the Account Management and Marketing teams with equipment and product demonstrations at Customer Sites and Events, as allocated by Line Manager; including transportation & set-up of equipment and coffee tasting preparations
  • As the face of the company in the field, to be a specialist in the coffee equipment and associated products; highly knowledgeable across the product range, performing comprehensive electrical and mechanical maintenance and repair when required.
  • Ownership of related maintenance and repair records
  • Workshop preparation and testing of new equipment prior to dispatching to Customers
  • Record and maintain accurate records of all coffee equipment transactions, including serial numbers
  • Driving to Customer sites, collecting, delivering and exchanging coffee equipment and/or associated products when required.
  • Installation of full range of coffee equipment
  • Maintenance of coffee equipment cleanliness and appearance at Customer sites and use of the appropriate Point of Sales Material
  • Providing on-site training for customers on use and upkeep of coffee equipment; including cleaning of machines
  • Operate within and ensure compliance with regulatory and Company policies and procedures
  • To secure Company assets
  • Providing support with coffee grinder issues, as required; including call handling and associated bench repairs
  • Assisting the Technical Manager with a variety of ad-hoc technical tasks, as allocated by Line Manager; including spare part orders, answering telephone calls from Distributors, Customer training and visits
  • Providing support in the warehouse and in the field, as required and allocated by Line Manager; including cover for holidays, sickness and absence


Experience/Competencies:

Personal

  • Good communication skills
  • Be a forward thinker with a positive, 'can do' attitude
  • High degree of flexibility and efficiency
  • Organised, with good problem solving skills
  • Ability to work independently as well as participating as pro-active team player, and always willing to go that extra mile
  • Confident with IT basics

Technical

  • Strong electro- mechanical knowledge, 3 phase experience beneficial but not essential
  • Relevant industry experience working with Coffee/ Vending machines as an engineer preferred but full training can be provided
  • Knowledge and experience of safe working habits within a physically demanding role
  • Clean and current UK driving license essential
  • Fork lift licence (desired but not essential training can be given)

In return the business will offer a generous basic salary of up to £24k, plus a host of other benefits, overtime, and incentives.

This is a fantastic opportunity for an Engineer to work with a leading coffee brand and receive top level training on coffee machines. If you would like to be considered for this role please submit your CV now!

Job Benefits:

Depending on experience