Position: Trainee Revenue Services Operative
Salary: Negotiable
Ref: 520264_1574351508
Job Type: Permanent
Published On: 21/11/2019
Contact Name: Jenna Jackson
Client: SSE plc

Job Title: Trainee / Revenue Protection Operative

Location: Covering Kent, South East London, Romford, Essex, Southend-on-Sea

Salary: Trainee - Starting Salary- £21,584- £28,506 depending on skills and Experience.

Permanent | Full Time Hours |37 Hours per week

Please note: Interviews will be held on the 5th DEC 2019

Our Role

The theft of energy costs UK energy companies millions of pounds each year and is a criminal act that affects us all. Each instance of theft is a safety risk potentially resulting in severe injury or death to not only the perpetrators or occupants of the property but neighbours, the public and landlords. All allegations of theft are dealt with by our Revenue Protection team and we are now looking for Trainee Revenue Protection Operatives to join the team at a range of depots across the UK.

In this role you will be responsible for obtaining and executing Right of Entry Warrants from local Magistrates courts to attend customers homes to investigate potential revenue protection issues including the theft of electricity, outstanding debt issues and to conduct meter safety inspections where all previous contact with customers has failed.

You will as a priority make safe any instances of theft discovered, taking positive steps to ensure further instances of tampering cannot take place. You will also secure all evidence found and will work with the relevant authorities, including the police to help secure convictions if necessary.

You will use your strong people skills to diffuse any conflict you may encounter and will ensure that your customers are left with a full understanding of why this action has taken place and what the next steps will be.

We will provide you with all the equipment needed to carry out this role, including full uniform, PPE, tools and van. We will also provide you with full training including the MOCOPA 1.1 and 1.2 qualification and Leading and Actioning Warrants training if you do not have these already.

Your Skills and Experience

We find our best operatives come from a background where they have had to communicate under complicated circumstances, use their initiative and are able to build relationships with a wide range of people in a short space of time. They are confident, and able to quickly assess situations and choose the safest course of action to ensure positive outcomes at the properties they visit. A background in the electrical trade is a bonus but not essential.

Due to the nature of this role a Full UK Driving Licence is essential. There will be the need to work on evenings and weekends on an occasional basis.

You will be required to report to your local Depot once a month in Newington for a team meeting.

Next Steps

Just click the Apply button to submit your application, it doesn't take long.

Closing date for applications is: 2nd DEC 2019.

If youre successful, we will conduct some pre-employment checks.

This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, well conduct some pre-employment checks.