Position: Salary: Ref: Job Type: Published On: Start Date: Contact Name: Client:
Support Engineer Central London, London GBP50000 - GBP65000 per annum JBU/201/2/RE/SUP/ENG_1557224344 Permanent 07/05/2019 ASAP Adam Mohammad Anson McCade

Support Engineer

We're looking for a Support Engineer at one of the most exciting fintech organisations in London. They have taken blockchain technologies and revolutionised them; eliminating issues of scalability, privacy and interoperability. Their ever-expanding ecosystem consists of 200+ companies and regulators in all but one continent, making it the largest blockchain collaboration in existence!

The role:

The role involves contact with customers of the system who may be experiencing issues or requiring guidance. You as a support engineer will investigate issues from their customers' developers and issues from the production teams. You need to be able to talk confidently to members of the public and have in-depth knowledge of a JVM based language such as Java.

Skills:

A successful Software/Support Engineer (Blockchain, Fintech, Java) will have:

  • Strong technical skills in Java or another JVM based language
  • Experience in supporting technical services to 2nd and 3rd line level
  • Scripting experience in either Bash, Python, Perl etc
  • Familiarity with operating systems such as Linux and Windows and an understanding of how to investigate issues
  • Basic networking skills
  • Experience of working on enterprise development projects
  • Excellent problem solving and communication skills

Technical Skills required:

  • Proficiency in JVM-based languages such as Java or Kotlin
  • Scripting languages such as bash or python are a necessity
  • You must be confident with Linux and Windows - being able to investigate software malfunctions for both
  • You must be familiar with operational monitoring tools
  • Network investigation skills

The firm also offers the opportunity to work in a support capacity, giving you the opportunity to train using the platform and obtain a development role if they've developed the skills and worked well within the team. This is an especially exciting opportunity for Junior Developers, this could be your way in!

For more information please contact me at

Or alternatively, call me on 0207 780 6700