|Contact Name:||Jenna Jackson|
Base Location: Aberdeen
Salary: £31,972 - £42,224 depending on skills and experience
Working Pattern: Permanent, Full Time, Flexible working patterns available
About the Department
Operations are responsible for keeping the lights on; we are at the front line on the Network. If we find a fault, it is our responsibility to respond to the fault, and dispatch our skilled teams to fix it as quickly as possible. We work in all hours, and through all weathers, ensuring our customers are never without power.
What is the Role?
Within this role you will be responsible for ensuring targets are exceeded; to aid in this delivery you will be supported by an effective team of competent and efficient Schedulers. Ensuring that priorities are dealt with, and work is delivered to meet programme and customer requirements.
Safety, scheduling of work, reporting and compliance are also key factors within the role. You will be responsible for ensuring safety is never compromised. You will be overall responsible for monitoring the scheduling programme. Working with the Resource Manager you will identify future training needs and ensure that talent and succession planning is at the forefront of future delivery, helping to identify and grow talent to fill business-critical positions in the future, you will develop, coach and motivate the team.
You will ensure that SSEN's customers remain at the core of every decision to ensure great customer service performance and value is delivered. Seeking to continually improve the efficiencies by focusing on reducing key areas including cost, travel time, repeat visits and changes to the programme whilst implementing improvement measures to ensure resource gaps are identified and managed.
Other key aspects within the role will include regular reporting, ensuring your department is fully compliant and management of Standby and Storm Cover.
What do I need?
You will have previous programme and scheduling management experience with significant experience of leading and motivating small teams in a target driven environment that delivers programmes together with the ability and knowledge to engage at all levels and instil a high performing culture
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with sse.
We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it.'
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.