Position: Sales Account Manager
Salary: Negotiable
Ref: 522260_1579275490
Job Type: Permanent
Published On: 17/01/2020
Contact Name: Jenna Jackson
Client: SSE plc

Base Location: Dublin 18

Salary: from €48,500 + depending on skills and experience + annual bonus

Working Pattern: Permanent | Full Time - Flexible working patterns available - 37.5 hours per week

About the Department

Energy Customer Solutions is the face of SSE to our customers in GB and Ireland, providing leading and reliable B2B services as well as leading retail solutions for our B2C customers.

What is the Role

This is a pivotal role in the Home Energy Sales team and has primary responsibility for the delivery of the new sales acquisition target through the Door to Door Sales Channel in the Republic of Ireland. Door to Door sales activity is carried out by our 3rd party sales partner and the Sales Account Manager role provides the link between this external sales company and SSE Airtricity.

Key Accountabilities

-Sales Delivery: achieve the new sales acquisition target for the Door to Door Sales channel in the Republic of Ireland through strong partnership and management of our 3rd party sales company

-Relationship Management: build, maintain and manage the long-term relationship with our 3rd party sales company to achieve new sales acquisition quotas and other business objectives

-Measurement & Monitoring: understand and report on key Sales Performance Indicators; use strong analytical skills to set & monitor targets; forecast, track and report on trends to senior management within SSE Airtricity and the 3rd party sales company

-Take initiative and generate solutions in collaboration with the 3rd party sales company and internal teams (for example Customer Service; Operations; Marketing; Finance) to achieve shared objectives

-Provide hands-on support to Regional Managers and Team Leaders in the field to drive sales performance across all regions in ROI. Spend time in the field with the Field Reps and Managers, listening to and optimising sales pitches, motivating and sharing best practice. Ensure all sales hubs are equipped with collateral and other essential materials needed in the field.

What do I need?

-Presentation, communication & influencing skills: design and deliver Induction and Refresher training for Field Reps to optimise sales skills and to ensure compliance with regulatory obligations

-Customer experience management: drive customer satisfaction and minimise complaints

-Contract and tender negotiation; budget management

-While this role has primary responsibility for ROI Door to Door Sales, it requires close collaboration with the NI Door to Door Sales Account Manager. Both of the Door to Door functions in ROI and NI work together in support of target achievement and operational & process management

If you are successful in the role, we will carry out pre-employment checks. If you are internal and wish to apply for the role, please inform your Line Manager

Our Benefits

Were committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?

Next Steps

For more information about this role, or to discuss any adjustments you require to submit your application please get in touch on sse.

About SSE

We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if its not safe, we don't do it.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.