Position: Salary: Ref: Job Type: Published On: Start Date: Contact Name: Client:
Operations Support Assistant / Junior Business Analyst Central London, London GBP30000 - GBP35000 per annum + listed in ad AMC*EWA*OPSAST/EQ01_1565082603 Permanent 06/08/2019 Adam Mohammad Anson McCade

Operations Support Assistant / Junior Business Analyst

Operations Support Assistant / Junior Business Analyst (APIs, health tech, management)

Quick Summary:

  • Be a part of our revolutionary HealthTech Start-up working on a product that is going to positively impact lives globally! We are dedicated to transforming the way traditional healthcare is viewed and championing the use of AI and machine learning.
  • It is an interesting role which will enable you to learn a lot and get a breadth of experience across the business; furthermore, you'll have the opportunity to grow, develop and jump up the career ladder as we expand.
  • You'll be working alongside a small but passionate group of talented designers, engineers, researchers and analysts in a modern, relaxed central London office, enjoying flexible working, free yoga and meditation classes and free breakfast. There is also 25 days holidays, a pension and stock options in the future.

The Firm:

  • We are a bleeding-edge HealthTech start-up that wants to bring the power of technology into traditional healthcare. Our goal is to provide solutions for our customers that are affordable, accessible and easy to use.
  • Our debut product is revolutionising a key area of the healthcare industry, using AI to mould the product to every user and their needs in a way that they can handle their recovery.
  • Thanks to some significant early business successes, we are seeking to expand our dynamic, proactive workforce with a similarly-minded mission-driven Operations Support Assistant / Junior Business Analyst (APIs, health tech, management).

The Role:

  • As the Operations Support Assistant / Junior Business Analyst (APIs, health tech, management), you will maintain our valued relationships with our healthcare professional clients and their patients, liaising with key stakeholders.
  • You will discuss our solutions at length with them and relay information back to our talented team of IT developers.
  • You will use your outstanding organisational skills to take our products above and beyond our clients' expectations, listening carefully to customer feedback and complaints in order to ensure the continued success of our firm and the satisfaction of our customers.
  • You will take on responsibility for a variety of roles, possessing a genuine passion for improving people's lives. From organising regular meetings to discuss progress to assisting with GDPR and clinical policies and regulations, you'll have outstanding multi-tasking skills.

Requirements for the Operations Support Assistant / Junior Business Analyst (APIs, health tech, management) role:

  • Previous experience working alongside IT developers and familiarity with customer integration, API knowledge, operational process development and system frameworks.
  • Confident communication skills when liaising with colleagues, customers and end-users.
  • Previous experience working in a fast-paced environment and performing under pressure.
  • An analytical mind with an ability to interpret various data forms.
  • Previous experience in a start-up environment, healthcare or health tech is an advantage
  • Experience working with onboarding large customer bases will be highly transferable.
  • Previous experience in high-level customer services management, user engagement and project management or product ownership is beneficial also, but not mandatory.

If you want to be a part of something revolutionary - on your road to a very successful interesting career, please get in touch with me (Emily) on: 0207 780 6700 or click to apply.

Operations Support Assistant / Junior Business Analyst (APIs, health tech, management)

Reference: AMC*EWA*OPSAST/EQ01

Location: London

Duration: Permanent

Salary: up to £35,000 + package (possibility for some flex for the right individual - experience dependant)

Agency: Anson McCade

Contact: Emily Watkins

Job Benefits:

listed in ad