Position: Location: Salary: Ref: Job Type: Published On: Start Date: Contact Name: Client:
Operations Support Assistant (APIs, health tech, management) London GBP30000 - GBP35000 per annum + listed in ad *AMC*AMI\OPSAST/EQ01_1566202582 Permanent 19/08/2019 Adam Mohammad Anson McCade

Operations Support Assistant

Operations Support Assistant (APIs, health tech, management)

Quick Summary:

  • As an Operations Support Assistant (APIs, health tech, management), you will play a key role in the ongoing expansion of our cutting-edge health tech start-up, dedicated to transforming the way traditional healthcare is viewed and championing the use of AI and machine learning.
  • You'll be working alongside a small but passionate group of talented designers, engineers, researchers and analysts in a modern, relaxed central London office, enjoying flexible working, free yoga and meditation classes and free breakfast. There's also 25 days holidays, a pension and stock options in the future.
  • If you're seeking a challenging, exciting role within a rapidly expanding firm that provides a wealth of opportunities for career progression, this could be the perfect position for you.

The Firm:

  • We are a bleeding-edge health tech start-up that want to bring the power of technology into traditional healthcare. Our goal is to provide solutions for our customers that are affordable, accessible and easy to use.
  • Our debut product has revolutionised the way a crucial area of healthcare is implemented in a patient's recovery, using AI to mould the product to every user and their needs.
  • Thanks to some significant early business successes, we are seeking to expand our dynamic, proactive workforce with a similarly-minded Operations Support Assistant (APIs, health tech, management).

The Role:

  • As Operations Support Assistant (APIs, health tech, management), you will maintain our valued relationships with our healthcare professional clients and their patients. You will discuss our solutions at length with them and relay information back to our talented team of IT developers.
  • You will use your outstanding organisational skills to take our products above and beyond our clients' expectations, listening carefully to customer feedback and complaints in order to ensure the continued success of our firm and the satisfaction of our customers.
  • You will take on responsibility for a variety of roles, possessing a genuine passion for improving people's lives. From organising regular meetings to discuss progress to assisting with GDPR and clinical policies and regulations, you'll have outstanding multi-tasking skills.

Requirements for the Operations Support Assistant (APIs, health tech, management) role:

  • Previous experience working alongside IT developers and familiarity with customer integration, API knowledge, operational process development and system frameworks.
  • Confident communication skills when liaising with colleagues, customers and end-users.
  • The ability to take on a leadership role and implement administrative structure if necessary.
  • Previous experience working in a fast-paced environment and performing under pressure.
  • An analytical mind with an ability to interpret various data forms.
  • Previous experience in a start-up environment, healthcare or health tech is an advantage.
  • Previous experience in high-level customer services management, user engagement and project management or product ownership is beneficial also, but not mandatory.

If you can see yourself succeeding in a role like this or would like to find out more please contact Annie on 02077806700.

Operations Support Assistant (APIs, health tech, management)

Reference: *AMC*AMI\OPSAST/EQ01

Location: London

Duration: Permanent

Salary: £35,000 + package

Agency: Anson McCade

Contact: Annie McIlhatton

Job Benefits:

listed in ad