|Contact Name:||Jenna Jackson|
Base Location: Belfast
Salary: from £18,771 depending on skills and experience + annual bonus
Working Pattern: Permanent | Full Time - 37 hours per week
About the Department
Energy Customer Solutions is the face of SSE to our customers in GB and Ireland, providing leading and reliable B2B services as well as leading retail solutions for our B2C customers.
We employ around 250 people directly in Northern Ireland, and we're proud to be an accredited Living Wage employer. Our modern Belfast office is home to 160 employees and offers an exciting working environment, plus all the benefits of being an SSE employee, in the heart of Belfast.
What is the Role
SSE Airtricity are currently seeking to recruit an experienced Meter Reader within Airtricity Gas NI. Responsibilities will include but will not be restricted to:
-Carry out the role safely & embrace SSEs safety culture.
-Provide accurate reads of various gas meters in accordance with our licence to supply conditions for Domestic, I&C, Contract & PAYG customers.
-Recording & reporting of all meter and network safety related issues & accurately completing all documentation.
-Assist with general servicing & maintenance of Quantum & Libra PAYG meters as required.
-Liaise with internal departments regarding meter reading queries & supply licence compliance.
-Work towards set targets as part of a team using established guidelines, procedures and process driven methodology.
-Actively contribute to team meetings & one to ones including the sharing of any knowledge that has been gained through experience or from contact with others.
-Maintain a high level of attention to detail and focus on quality when capturing information.
-Adhering to all SSE Airtricitys quality & compliance requirements.
-To work in partnership with your manager, team leader and peers to deliver the highest level of service to both customers & the business.
What do I need?
-The successful applicant will be well organized, have exceptional attention to detail, be both customer and quality-focused and passionate about delivering service excellence at all times.
-Communication skills as you will be dealing with the public on a daily basis.
-Attention to Detail.
-Flexible approach to working hours as some evening & weekend work will be required.
-Ability to demonstrate strong planning, organizational & numeric skills together with the ability to use own initiative, persuasion and where required commercial awareness.
-Previous experience in a customer service/utilities environment would is advantageous but not essential.
-Interpersonal skills with problem solving ability.
For this role you must have a full, current driving license.
Please be aware if you are successful, youll be required to complete our pre-employment screening process before joining SSE.
Were committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with sse.
We all have different skills here at SSE and thats what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if its not safe, we dont do it.
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.