Position: Location: Salary: Ref: Job Type: Published On: Start Date: Contact Name: Client:
Listed Derivatives Global Support Manager - VP London GBP80000 - GBP120000 per annum + Bonus + Benefits ETS VP 11_1553587991 Permanent 26/03/2019 ASAP Adam morris Nicoll Curtin Limited

Futures/Listed Derivatives IT Support Manager - VP

A leading Investment Bank has a vacancy for a Global Futures/Listed Derivatives Support Manager to join it's London office Front Office Service function.

The successful candidate will be responsible for the management of the Global support team and the stability of the trading environment in London, outage management, post deployment checkouts etc. Responsibilities will include:

  • Management of the Global Listed Derivatives support team - 12 persons
  • Outage management, detailed troubleshooting, occasional hands on work, escalation to appropriate specialist teams (SAs, Network people, software vendor, exchange)
  • Ensuring that RFB checks are done by your team prior to market open
  • Making sure that post deployment sanity checks are being done by the team
  • Identify root cause for outages and process improvement (write scripts, drive change to ensure outages don't repeat themselves)
  • Coordinate and execute DR tests periodically
  • Point of contact for all internal audit issues related to exchanges and trading systems in their country / region.
  • Hosts a regionalised stability meeting for in depth post mortems
  • Identification of bugs and escalating to the appropriate development team along with evidence (log files, etc)
  • Ensuring that proper monitoring is in place and work to plug any gaps in monitoring
  • Ensuring that high standards are maintained around management of our trading plant and how we handle outages, that we have a timely resolution, etc.
  • There will also be some light project based work, focused mainly on ensuring that support / monitoring gaps are plugged, DR tests happen regularly, and that we understand when bug fixes will be rolled out into the environment (and ensure that the teams responsible for that get bug fixes deployed in a timely manner)


- Application Support global management experience

- Listed Derivatives/Futures knowledge

- FIX protocol

- Market connectivity

- Technical skills in Unix and SQL

For more information please forward a Word CV in confidence.

Futures/Listed Derivatives IT Support Manager - VP

Job Benefits:

Bonus + Benefits