|Position:||Lighting Services Administrator|
|Contact Name:||Jenna Jackson|
Base Location: Portsmouth
Salary: £19,249 - £25,421
Working Pattern: Permanent | Full Time, 37 hours per week
About the Department
SSE Enterprise Contracting is one of the UK's largest Mechanical and Electrical (M&E) contractors with a product/service portfolio ranging from M&E LV, HV, Instrumentation, Street Lighting, Facilities Management through to Combined Heat and Power solutions.
What is the Role?
You'll provide administrative and customer service support to ensure all tasks are fulfilled accordance with quality standards and budget requirements. This will be done by ensuring enquiries, both internal and external are dealt with in an efficient and competent manner by entering, processing, maintaining and extracting data to ensure the provision of a high quality and cost-effective service to customers.
Your responsibilities will extend to preparing reports, schedules, summaries and correspondence and apply Company policy to all of these. You'll also take personal ownership of routine tasks to ensure all issues and problems are satisfactorily resolved and contribute to initiatives to enhance service and reduce costs by continuous improvement of process and practices.
What Do I Need?
To be successful in this role, you'll have a basic awareness of key contracts, customer/client basis and the Company's activities and objectives. You should also understand relevant Company policies, procedures and systems, and client/customer procedures.
You'll also be familiar with the main Microsoft Office applications and have both excellent telephone manner and communication skills. Finally, you'll have excellent time management skills, the ability to work flexibly and be able to demonstrate commitment to continuous improvement.
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For specific questions about this role, or to discuss any adjustments you require to submit your application please get in touch sse.
The successful candidate may be subject to the Company's verification and vetting process if their vetting level changes. This includes a basic criminal records check.
We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'.
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.