Position: HR Case Manager
Salary: GBP25000 - GBP37400 per annum
Ref: 523004_1577805101
Job Type: Permanent
Published On: 31/12/2019
Contact Name: Jenna Jackson
Client: SSE plc

Are you an experienced HR Case Manager looking to join our team based in Scotland? If so, read on.

Base Location: Perth, Edinburgh or Glasgow

Salary: £25,000 - £37,400 depending on skills and experience

Working Pattern: Permanent | Full Time with Flexible working patterns available

About the Department

SSE Human Resources is made up of several operational and specialist teams who strive to help the business to design, develop and deliver their people strategies. We partner with the business to provide expert advice on all people matters, enabling them to get the best out of their teams and equip them to meet the changing demands of our business now, and in the future.

What is the Role

We currently have an exciting opportunity for an HR Case Manager within our Employee Relations team. The Case Management team are responsible for, and involved in, a wide range of complex cases including: investigations, disciplinary, grievance, sickness absence, capability and whistleblowing. The work they carry out is high volume, varied and fast paced.

As an HR Case Manager, you will work autonomously using your technical expertise to advise Operations Managers and HR colleagues on all aspects of the case, particularly where there is a sense of dispute or disagreement. You will be expected to exercise good judgement and be able to identify when to escalate to the Employee Relations team on any potential legal and financial risks or damage to business reputation.

You will also manage the administrative support of cases from start to finish, including arranging meetings, supporting with letters, and maintaining the case log on a real-time basis to ensure accuracy and currency of information.

You will liaise with ACAS in connection with any Early Conciliation cases and liaise with our legal representation in connection with any Employment Tribunal claims.

Occasional travel will be required.

What do I need?

With a detailed understanding of employment and case law and of ACAS early conciliation and Employment Tribunal processes, you should have a thorough understanding of HR policy, procedure, practice and processes. You must have experience of managing cases and providing HR procedural guidance at sickness absence, grievance, disciplinary and performance management meetings. With the ability to work under pressure and deliver high volume, high quality work to demanding deadlines. A credible and confident decision maker, you will have strong influencing skills and the ability to adapt and deal with different people in difficult situations. You should be committed to providing high levels of customer service and be an innovative problem solver. You will be empathetic and resilient in a change environment.

Please be aware if you are successful, you'll be required to complete our pre-employment screening process before joining SSE

Our Benefits

Were committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?

Next Steps

For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with sse.

About SSE

We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future.

Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.