|Position:||ED2 Stakeholder Engagement and Communications Manager|
|Contact Name:||Jenna Jackson|
Base Location: Perth / Reading / Glasgow
Salary: £40,301 - £53,096 depending on skills and experience
Working Pattern: Permanent | Flexible working patterns available 37 hours per week
What is the Role?
The main responsibility is to establish and maintain professional, two-way relationships with key stakeholders, in order to understand stakeholder behaviour, manage perceptions and create goodwill and mutual understanding in order to support the development and operation of the ED2 Business Plan workstreams.
The ED2 Stakeholder Engagement Manager is responsible for the planning, design, delivery and evidencing of stakeholder engagement programmes from detailed written consultations and events; designing, delivering and reporting on stakeholder engagement strategies, plans and messaging; maintaining up to date data base of stakeholders and drafting submissions to regulators and government bodies and monitoring the effectiveness of the approach. These could be internal and external events and they manager will be responsible for working with the business experts and producing key messages for communication. The ED2 specific engagement will be reported on to the ED2 Customer Engagement Group every six weeks and will feed into and influence our internal ED2 workstreams. They will be responsible for supporting regulation with business plan narrative as a result of Stakeholder feedback. They will also undertake cross business co-ordination and leadership to develop and put into practice necessary training, governance, reporting practice and behaviours across the business based on best practice.
This will often involve translating complex technical and financial concepts into easily understood words and graphics which can be communicated effectively to a range of stakeholders; as well as interpreting what stakeholders tell us, working with the business to find ways to incorporate such views where appropriate and challenge the status quo to drive change.
The ED2 Stakeholder Engagement Manager will represent the networks business with stakeholders and industry specialist groups (for example, with Ofgem, electricity licences, domestic and business customers, charities, regultors, UK and Scottish Government and consumer groups) to provide detailed reporting and insight to senior managers.
What do I need?
To succeed in this role, you'll have a strong understanding of the energy sector and associated infrastructure. You'll have experience in gaining stakeholder and customer insight and interpreting this to influence key decision makers.
With the ability to speak publicly in front of large audiences with credibility, you'll have excellent written and verbal communication skills. Whilst having experience in customer or stakeholder engagement, planning and delivery, you'll have the ability to develop and manage healthy relationships in challenging business circumstances. Having the ability to build and manage relationships is key, and to be able to lead and manage cross functional project teams , covering multiple challenges and objectives and knowledge of several communication platforms.
Personally, you'll be self-motivated with a can-do attitude and positive influencing skills with the ability to find answers within a diverse engineering-focused organisation. Using initiative, you'll think strategically and deliver work on time and in budget. You'll maintain focus during significant periods of organisational change.
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch at: sse.
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