|Position:||Digital Content Developer|
|Contact Name:||Jenna Jackson|
Base Location: Dublin
Salary: €40,000 - €45,000 depending on skills and experience + annual bonus
Working Pattern: Permanent | Full Time Hours with flexible working patterns available | 37.5 hours per week
About the Department
Energy Customer Solutions is the face of SSE to our customers in GB and Ireland, providing leading and reliable B2B services as well as leading retail solutions for our B2C customers.
What is the Role?
SSE Airtricity has an exciting opportunity for a Digital Content Developer to join our Digital Services team. The Digital Services team mission is to deliver world-class digital customer experience for SSE Airtricity customers. They are responsible for both the day-to-day management and the strategic development of SSE Airtricity digital customer experience.
As Digital Content Developer, you'll be responsible for the management of the Content Management System (CMS) underpinning the sseairtricity.com website, covering NI, Republic of Ireland, Home and Business Energy. You'll support the production of useful and engaging content that meets the needs of the company and our customers. It will include help centre, product description and editorial articles in support of brand and product promotion and inbound marketing activity.
Key accountabilities will also include:
- Working with the Digital Content Lead to create robust, lean content management processes and champion improvements within CMS to improve content quality management
- Supporting the Digital Design team in developing new features and providing all necessary related content
- Support the Digital Content Lead in ensuring website content is fully compliant with all legal and regulatory requirements and has been reviewed and approved by all key stakeholders
- Support the Digital Team by providing assurance on content quality and content regression on major website upgrades
- Management of site tags and reports on website performance
- Supporting Digital Content Lead on SEO strategy and performance
What do I need?
This is a key role within the Digital Services Team. We are looking for someone who is customer focused, self-motivated with a can-do attitude, and has strong influencing and negotiation skills with the ability to achieve results in a large, diverse organisation. You'll have a proven track record of working in cross functional teams and alongside other business disciplines. Strong stakeholder management skills will be essential, coupled with the ability to prioritise and manage conflicting expectations and deadlines across varying levels within the organisation.
You should have experience in CMS management, specifically Silverstripe CMS, and have a good technical understanding. An understanding and familiarity with HTML, SEO best practices, Google Analytics and Agile software development practices is an advantage.
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with sse.
Please be aware if you are successful, you'll be required to complete our pre-employment screening process before joining SSE.
We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it.'
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.