Position: Collaboration Services Analyst Programmer
Salary: GBP35850 - GBP47346 per annum
Ref: 521022_1576169621
Job Type: Permanent
Published On: 12/12/2019
Contact Name: Jenna Jackson
Client: SSE plc

Base Location: Havant or Reading

Salary: £35,850 - £47,346 depending on skills and experience

Working Pattern: Permanent / Full Time / Flexible working patterns available

About the Department

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.

What is the Role?

As an Analyst Programmer within the Collaboration Services Development and Support team you'll be mainly responsible for the support, design, development, system testing, UAT and roll-out of software enhancements to the Content Management used by all directorates.

You'll need to use your excellent customer service skills to support our existing applications; responding to support calls raised, investigating root causes for errors and effectively managing service requests and bugs with 3rd parties as well as tracking fault progress against internal SLAs. You'll also be responsible for designing and developing small scale fixes and enhancement requests and managing delivery to agreed timescales.

What do I need?

You'll have a good understanding of the full software development life cycle. Additionally, you'll have excellent technical computing, analysis, design and development skills and recent technical or functional experience from within a similar support or development role.

You'll already have some experience with our key technologies: Windows Server, SQL databases, Web Development, SQL, VBA, scripting (VBScript and JavaScript are desirable) and a demonstrable understanding of IT Service Transition, and other ITIL processes, acquired through previous experience in similar roles. Microsoft accreditation would be an advantage.

Self-motivated with excellent personal effectiveness, you'll be able to manage your own workload incorporating short-notice changes and demands.

You'll also have a systematic approach to problem solving. The ability to deliver quality work to strict deadlines in a pressurised environment is vital for this role as is strong communication skills across all organisational levels and media.

If you do not have all the above skills, please still apply as training in some other skills can be provided. If you are not at the required level of skills and experience for an Analyst Programmer, we may also be able to consider you as Junior Analyst Programmer at £31,972 - £42,224.

Please be aware if you are successful, you'll be required to complete our pre-employment screening process before joining SSE.

Our Benefits

We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?

Next Steps

For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with sse.

About SSE

We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it.'

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.