Position: Chief Engineer - Building Services Manager
Location: London
Salary: £67,035 - £72,358 dependant on experience
Ref: 2382
Job Type: Permanent
Published On: 03/10/2021
Start Date: -A-N
Contact Name: Charlotte Flint
Client: MI5, MI6 & GCHQ

About Us 
MI5 protects the UK from threats to national security such as terrorism and espionage. We gather intelligence and work closely with the police and law enforcement to detect threats and work out ways to stop them.  

As Chief Engineer, you will oversee the technical building services in the Southern and Regional sites and be the senior engineer providing technical building services input and leadership across the organisation.

The Role  
 This is a unique opportunity central to enabling MI5 to deliver its mission. You will be responsible for:

•    Driving the development and provision of technical building services in the Southern Region (small sized portfolio comprising of a range of property sizes and types). 
•    Delivery of workplace services (building engineering services, environmental, infrastructure, specialist systems) to the organisation, and working with key stakeholders to establish appropriate service levels and resilience standards for these services.
•    Ensuring that the organisation is provided with the physical environment and infrastructure support services which are managed to ‘best in class’ standards. You will achieve this by setting and reviewing operational policy and standards for workplace technical services ensuring that these meet the organisation’s requirements, leading best practice in terms of business continuity and compliance with relevant health, safety and environmental legislation and regulations.
•    Leading a skilled and dedicated Building Service team with direct line management of a small sized team. This includes both in-house and outsourced resource, ensuring that they deliver services in a professional manner focussed on value for money, business continuity, occupational risk management, cost control and customer service.
•    Managing all allocated financial resources (multi million pound budget), constantly identifying and implementing service and cost innovation and improvements. A vital part of this is contributing to the preparation of capital and preparing annual operational and maintenance budgets. 
•    Creating a culture of customer care and service delivery across all sites, promoting innovation and performance improvement across all aspects of delivery. Key to this is establishing effective channels for feedback from staff about the services they receive, developing effective relationships with key stakeholders throughout the organisation.
•    Ensuring that operational systems and procedures for workplace services are designed and implemented to optimise the performance of the organisation’s property portfolio and maintain business continuity.
•    Putting arrangements in place for managing and monitoring occupational risks associated with workplace services, and for ensuring compliance with relevant environmental and H&S legislation.
•    Ensuring that statutory requirements, in particular water quality in liaison with specialist water management consultants, and HV electrical maintenance practices and procedures are adhered to, across the organisation's estate in the Southern Region, to best practice standards.
•    Maintaining forward-planning to enable equipment replacement and manage the BAU projects which have been identified for replacement each financial year.
•    Keeping up-to-date with trends in the wider industry and for identifying potential applications of new thinking and/or best practice.
•    Maintaining a strategic view on estate Policy, best practice and building investment across the whole estate.
•    Supporting operational sections on building management and asset maintenance.

About You 
With an advanced working knowledge of technical building services, you will use your experience to help inspire and motivate your team to achieve their full potential. Your strong interpersonal and negotiating skills will enable to you build effective working relationships with stakeholders across the business and gain best value for money when managing contracts. A natural planner, your organisational skills will allow you to adapt to changing priorities and adopt a flexible approach when short-notice requirements come in. Imaginative and with a common-sense approach to tasking, you will have the drive and focus to stay on top of priorities and deliver the best possible service.

In terms of qualifications, you will need to have:

•    A minimum qualification of HNC Electrical/Mechanical/Building Services, Chartered Engineer or appropriate professional qualification in an associated discipline or equivalent experience (essential). 
•    A Facilities Management qualification (e.g. BIFM Level 4/5) or appropriate professional qualification in an associated discipline or equivalent experience (essential)
•    Wider experience of project managing building services infrastructure works (essential)
•    Line management experience (essential)
•    Knowledge of Air Conditioning systems (essential)
•    Knowledge of L8 Water management Responsible Person (essential)
•    IT skills and good working knowledge of Microsoft Office Systems including Word and Excel (desirable)
•    Knowledge of CAFM systems e.g. Maximo (essential)
•    Knowledge of Building Management Systems (desirable)

Note: An additional allowance is included, as the role qualifies for an FM functional specialist pay flexibility.


Culture and Working Environment  
As part of our team, you’ll discover a workplace that’s welcoming, supportive and encouraging. We recognise that you don’t get that without diversity. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example:   
•    Ethnic Minority and gender equality networks 
•    Groups supporting wellbeing, mental health, neurodiversity and disability  
•    Faith/No Faith communities for staff to come together  
•    LGBTQ+ support networks 
You’ll also find a range of sports, activity, interest and social groups to help you settle in and connect with people with similar interests.  

Before You Apply 
To work at MI5, you need to be a British citizen. We do have a strict drugs policy, so once you start your application, you can’t take any recreational drugs and you’ll need to declare your previous drug usage at the relevant stage. 
Honesty and integrity are really important if you want to work at MI5.Take some time to read about the vetting process and make sure you meet the criteria in the vetting pages of the ‘How to Apply’ section. The process can take some time, but this is just because it’s thorough. Giving misleading information and omitting or concealing information during the recruitment and vetting process is viewed very seriously.  
The role is based in MI5, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. 
Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. 

Equal Opportunities 
At MI5, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodiverse conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce.  

We’re Disability Confident
 We’re a global organisation that represents and defends the UK’s interests. So, naturally, Diversity and Inclusion is at the top of our agenda. It’s essential that we have a diverse workforce and provide an inclusive environment. 
As well as supporting you throughout the recruitment process, including offering a range of adjustments, we’ll ensure you have the right support throughout your career. We have a dedicated disability network group, which aims to build awareness of disability through internal talks, activities and social events.   

We’re also proud to be ‘Disability Confident’ and have achieved ‘Leader’ status within the Department for Work and Pension’s scheme. We ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview, (this is known as Offer of an Interview). To secure an interview for this role, the minimum criteria (in order of application process) are:  
•    Meeting our eligibility criteria (below)
•    Passing the application sift.

Our commitment demonstrates the importance we place on equal opportunities, and it means that we also:
•    Do our best to accommodate adjustments 
•    Allow extra time during selection ‘tests’ 
•    Ensure accessible formats are available 
•    Offer alternative ways of carrying out different recruitment processes 
•    Provide equipment where requested 
•    Give candidates a telephone number or email address to contact us with any queries throughout the process.   

Eligibility Criteria 
To be eligible to apply, you must meet our residency criteria. You must be a born or naturalised British Citizen and one of your parents must be a British Citizen or have substantial ties to the UK.  Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside of the UK. You will nonetheless be considered if you have, for example, served overseas with HM Forces or in some other official capacity as a representative of Her Majesty’s Government, studied abroad, or lived overseas with your parents.  

You can apply at the age of 17 years and 6 months, if successful you will not be offered a start date prior to your 18th birthday. Discretion is vital. You should not discuss your application, other than with your partner or a close family member. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. Further information on our eligibility criteria can be found in the How to Apply section. 

What to Expect 

  • Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: 
  • Complete an online application form
  • Your application will then be sifted against the role skills and qualifications
  • If successful, you will be invited to a telephone interview (technical)
  • If successful at telephone interview, you will be invited to one-day assessment centre (online or in person tbc) which includes:
  • Documents check
  • Competency-based interview
  • Drugs test

If you are successful at the assessment centre, you will receive a conditional  job offer, subject to completion of our vetting process.On completion of vetting, you will receive your final job offer and be invited to sign a contract of employment. You will also receive your induction or start date. 

Please note, you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. 
Our Vetting 
To work in this role you will need the highest security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community has to go through and it can take some time. As part of the DV process you will be asked to fill in a detailed questionnaire and attend an interview with a vetting officer. In your interview the vetting officer will have a thorough, compassionate and honest discussion with you about you as a person and your life experiences, to ensure holding a DV clearance is right for you. You don’t need to do any preparation for your vetting interview, just be honest and be yourself. All applicants for DV are treated impartially and consistently, irrespective of gender, race, disability, religion, age, sexual orientation and other protected characteristics. To find out more about the DV process please search our website.  

Right to Withdraw
 Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.  


Job Benefits:

You’ll receive a starting salary of £67,035 - £72,358 dependant on experience and other benefits including:

  • 25 days annual leave (rising to 30 days after 5 years’ service) and 10.5 public and privilege holidays. 
  • Financial support for learning and development
  • Interest free season ticket loan 
  • Excellent pension scheme 
  • Cycle to work scheme 
  • Subsidised gym, restaurant, and coffee bar