|Position:||Business Planning Manager|
|Contact Name:||Jenna Jackson|
Base Location: Reading
Salary: circa £65,000 - depending on skills and experience + annual bonus
Working Pattern: Permanent | Full Time - 37 hours per week | Flexible working patterns available
About the Department
Energy Customer Solutions is the face of SSE to our customers in GB and Ireland, providing leading and reliable B2B services as well as leading retail solutions for our B2C customers.
The main purpose of the role
The Business Planning Manager is responsible for a variety of Business Planning services to successfully support the delivery of the Energy Customer Solutions strategy and programme work.
Key responsibilities include supporting the workforce planning process; monthly / quarterly Management Reporting and KPIs; supporting Governance and assurance requirements across the business; provision of reporting; and the development and implementation of best practice Business Planning processes with the ability to digest, review and extract financial data and provide a board level narrative with recommendations for the Energy Customer Solutions MD to review.
The position reports into the MD of Energy Customer Solutions and there will be no people management required as part of this role.
What is the Role?
1. Safety, Health and Environment
Safety is our number one priority. Responsible for demonstrating safety leadership and promoting a positive safety culture. Support Business units in achieving safety targets and implementation of SHE Plan through working with Corporate SHE team to ensure that SHE metrics, KPIs and reports are accurate, meaningful and up to date and that actions are closed in a timely fashion.
2. Financial & Business Planning
Review of monthly business performance to meet the agreed annual budget, highlighting and mitigating any performance variances.
Responsible for ensuring the correct data is provided to group as part of management reporting and annual reporting requirements.
3. Project Management
Program lead key cross Energy Customer solutions initiatives e.g. Sales Academy, Energy Ambassadors, Your Voice Campaign and provide thought leadership on key aspects of the Customer Solutions Executive Committee.
4. Management Reporting & KPIs
Support the MD Energy Customer Solutions with the monthly preparation and timely submission of business management packs including a consolidated view of management papers.
As required, prepare commercial and Customer Solutions commentaries for internal reporting to group and preparing for Board level and external parties where appropriate.
5. Governance and Assurance
Program manage the Customer Solutions strategic implementation plan milestones
Ensure that MD Energy Customer Solutions has the correct governance procedures in place across their responsibility areas to fully discharge duties as Energy Customer Solutions MD.
Set up frameworks linking with the SSE Group and ensure implementation and execution and monitoring at a Customer solutions level. Examples of success include GDPR/Shadow boards/Audit Committees
What do I need?
-Knowledge or appreciation for working in a Customer focused industry where there is broad variety of challenges to meet and deliver.
-Strong commercial acumen with the ability to understand how our business operates.
-Experience of change management and organisational development.
-Experience of project management with ability to oversee and challenge progress against target and provide status reports as required
-Ability to demonstrate strong and effective leadership and communication skills.
-Highly developed stakeholder management skills including engaging, influencing and negotiating to develop effective relationships.
-Enthusiastic and motivated with capacity to operate under own initiative.
-Excellent problem solver with an analytical mind and good attention to detail.
-Ability to interact at all levels
-Can develop and maintain a positive working atmosphere, motivating peers and junior staff.
-Excellent written, verbal and presentation skills.
Were committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with myself sse.
This vacancy is open to both internal and external candidates. The successful candidate may be subject to the Company's verification and vetting process if their vetting level changes. This includes a basic criminal records check.
We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if its not safe, we don't do it'.
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.