Position: Salary: Ref: Job Type: Published On: Start Date: Contact Name: Client:
Business Analyst - ServiceNow Cambridge, Eastern England GBP40000 - GBP50000 per annum *AMC*NAT\BASN17_1568216058 Permanent 11/09/2019 Flexible Adam Mohammad Anson McCade

I am currently working in partnership with a global global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases.

They are currently looking for a ServiceNow Business Analyst to be responsible business demand engagement for the ServiceNow platform. You will also assist with requirements gathering using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis, as required to produce specifications

Ultimately you will be responsible for ensuring work is correctly gathered and maintained within the ServiceNow tool. They will lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level

Required Experience:

  • Experience of working in a technology environment
  • Strong engagement, communication and facilitation skills, including presentation and influencing skills
  • Solid understanding of ServiceNow platform and related applications.
  • Exposure to working in Agile, SAFe or DevOps environments
  • Awareness of ITILv3 Framework
  • Experience of developing or administering a ServiceNow platform instance.
  • Experience of working on automation use cases
  • Experience of working in a global organisation
  • Pharmaceutical business awareness//business domain knowledge
  • ITILv3 Foundation certification or above

Sound like you? Click Apply now or contact Nathan on 02077806706 for further information