|Position:||BMS Support Engineer|
|Contact Name:||Jenna Jackson|
Base Location: Birmingham
Excellent Salary plus annual bonus and company car or cash allowance + fantastic benefits package
Working Pattern: Permanent | Full Time 40 hours per week
About the Department
The Enterprise Division comprises four companies: Contracting, Rail, Telecoms and Utilities. The SSE Enterprise Projects and Operational Support Team support the entire Enterprise division leading the deployment of best practice in assurance, project management, engineering and in handling strategic projects.
Energy Solutions, our energy optimisation division - helps businesses achieve reductions in their buildings' energy consumption through the maintenance and optimisation of their Building Management Systems.
What is the Role
Our Energy Solutions business (SSE's energy optimisation division) helps businesses achieve reductions in their buildings' energy consumption through the maintenance and optimisation of their Building Management Systems.
Due to an increase in workload across the West Midlands, we currently have a requirement for an experienced BEMS Support Engineer to join our team in Birmingham.
In this role you will be responding to various customer service calls. Whether they be emergency or scheduled, on site or remotely you'll carry out full checks, analyse and diagnose problems through testing system components, allowing you to discuss the best course of action with your customers. You'll be confident in identifying actions/equipment required and providing timescales around the resolution and highlighting any potential improvement or upgrade opportunities. There's some paperwork involved as your customers will expect to receive written service reports & field quotes; and your line manager will require timesheets and other necessary weekly information (like expenses) which must be delivered in a timely manner.
What do I need?
Excellent communication skills are essential to maintain a collaborative working environment with all stakeholders including customer and external service providers. It is expected you'll display a professional manner and a dedication to meeting customer expectations, including delivering technical support, coaching and direction. You'll be working in an ever-changing environment and as such will be adaptable and flexible as there is a requirement to take part in a 24 hour on-call rota every six weeks.
The successful candidate will be highly experienced in Siemens BMS (AS1000 & PX) (Insight & CC) but preferably to include one or more of the following building control systems; Trend, Schneider Electric, Delta, Honeywell, Johnson Controls, Tridium or Cylon.
As site based travel will be a factor in this role, it is essential that applicants have a full and valid UK drivers license.
Please be aware if you are successful, you'll be required to complete our pre-employment screening process before joining SSE.
Were committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch with sse.
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