|Contact Name:||Jenna Jackson|
Base Location: Dublin 18
Salary: €32,000 - €38,000 depending on skills and experience + annual bonus
Working Pattern: Permanent | Full Time - Flexible working patterns available - 37.5 hours per week
About the Department
Energy Customer Solutions is the face of SSE to our customers in GB and Ireland, providing leading and reliable B2B services as well as leading retail solutions for our B2C customers.
What is the Role?
Reporting to the Assurance Manager, the Assurance Officer is a key member of the Assurance and Data Protection Team. This team holds responsibility for delivering the routine assurance framework, the assurance audit plan and risk-based dip testing.
The team also holds responsibility for maintaining the approvals process, this will involve both administration, reporting and providing gate one approvals.
You will operate the assurance framework to ensure compliance with Regulatory Licence and Codes of Practice, SSE internal polices, legal obligations and any other applicable standards which impact the way we conduct business. You'll be responsible for assessing, measuring and improving assurance & compliance throughout Home Energy, Business Energy and AGNI. You will conduct Audits in line with the approved assurance audit plan and ensure that all identified actions are tracked through to conclusion. This will involve working closely with the Assurance Manager to ensure that areas of potential business risk are reviewed on an ongoing basis and incorporated into the overall Assurance audit plan.
We're looking for a positive, highly-motivated multitasker, with a genuine interest in compliance. You'll demonstrate excellent presentation and communication skills in addition to strong data and report-writing skills.
What do I need?
The successful applicant will be well organised, be quality-focused and passionate about delivering service excellence at all times. Exceptional attention to detail is a must have and previous experience in quality assurance or compliance would be an advantage.
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch sse.
SSE Ireland has partnered with See Change and followed their six-step programme which included signing our workplace pledge to build a supportive culture to positively reduce the stigma and discrimination associated with mental health.
We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it.'
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.